Queue management system device8/24/2023 ![]() Counter Plates: The counter plates are available in three types, first one is an ordinary name plate, the second type is an LED based Dot Matrix Display and the most widely used is the small digital display screens which displays counter number, ticket number or any other additional information if needed.Announcement System: The announcement system is used for customer calling, it displays the ticket number of the digital signage as well as it also call the token number and its allocated counter in multi-lingual audio through the sound system installed all around the premises.These screens are used to display queuing information in real-time along with that the business can run multimedia content to increase customer engagements. Digital Signage: These are large display screens placed on strategic location where everyone in the waiting area can view them.Administrative Dashboard: This dashboard is also a web-based application which is designed for the management to monitor the entire queuing process and to customize policies and perform all administrative functions.Usually it is a web-based application which is available on the agent’s computer. Agent Dashboard:This is an interactive dashboard for the agents/servers who can manage, control and monitor queues from their portal. ![]() This dashboard allow the customers and visitors to sign-up for the queue and it also issue the tickets. ![]()
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